Privacy Policy

Privacy Policy

This Privacy Policy explains how Derhy Partners LLC (“we”, “our”, “us”) collects, uses, and protects your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 and applicable EU GDPR principles.

3.1. Data Collected

We collect:

Personal details (name, email, phone)

Payment information (processed securely by our PSP)

Event and purchase history

Device and browsing data (cookies and analytics)

3.2. Purpose of Processing

Your data is used for:

Processing your purchase and delivering tickets

Customer support and communication

Fraud prevention and legal compliance

3.3. Data Retention

We keep data only as long as necessary for the purpose it was collected or as required by law.

3.4. Data Security

We use SSL encryption and secure payment gateways.
No credit card information is stored on our servers.

3.5. Data Rights

You may request access, correction, or deletion of your personal data by contacting us at contact@theliveticket.com
.

3.6. International Transfers

Data may be stored or processed on servers located inside or outside the UAE, in compliance with data protection standards.